GENERAL TERMS AND CONDITIONS OF SALE
This document provides a detailed overview of the general terms and conditions of sale for AMW Enology and Viticulture SL concerning the website albertomoya.wine, in line with the commercial regulations of Spain and the EU.
- Seller Identification
The selling company is AMW Enology and Viticulture SL, with NIF B13814322, located at Nogueras 2, 46352 Requena, Valencia, Spain. You can contact us via email at: info@albertomoya.wine. - Acceptance of the General Terms and Conditions of Sale
These General Terms and Conditions of Sale govern the sale of products on the website www.albertomoya.wine. By placing an order, the customer unconditionally accepts these General Terms and Conditions of Sale. These terms may be subject to changes, so we recommend reviewing them before making a purchase. - Product Information
Each product (bottle of wine) available for purchase is described on its corresponding page, detailing the main characteristics, price, and specific conditions. AMW Enology and Viticulture SL strives to ensure that the displayed information is accurate and up-to-date. However, slight variations may occur due to the nature of wine products. - Orders
Orders must be placed exclusively through the website www.albertomoya.wine, and they will be subject to product availability. AMW Enology and Viticulture SL reserves the right to reject an order in case of product unavailability, payment issues, or if there are signs of fraudulent activity. - Order Confirmation
Once the customer completes the order, they will receive an email confirmation summarizing the purchase and order details. This confirmation does not imply final acceptance of the order, which will depend on product availability and payment validation. - Prices and Payment Conditions
All product prices are expressed in euros (€) and include VAT. Prices are as indicated at the time of placing the order, and AMW Enology and Viticulture SL reserves the right to modify them without prior notice. Payment can be made via credit or debit card and other secure payment methods available on the website. - Delivery
Products will be shipped to the address provided by the customer at the time of placing the order, and the estimated delivery time will depend on the destination and availability. Deliveries will only be made within mainland Spain. AMW Enology and Viticulture SL will not be responsible for delays caused by circumstances beyond our control. Shipping costs will be displayed at the time of purchase and added to the total amount. - Right of Withdrawal and Returns
The customer has the right to withdraw from the purchase within fourteen (14) calendar days from the receipt of the product. To exercise the right of withdrawal, the customer must clearly notify their decision via email to info@albertomoya.wine. Products must be returned in their original, unopened condition. Once the return is received, AMW Enology and Viticulture SL will refund the amount paid, excluding shipping and return costs, which will be borne by the customer. - Defective Products or Incorrect Shipments
If the customer receives a defective or incorrect product, they must inform AMW Enology and Viticulture SL within 48 hours of delivery. A description and, if possible, a photograph of the issue will be requested. AMW Enology and Viticulture SL will manage the replacement or refund of the product at no additional cost to the customer, as long as the defect or shipping error is confirmed. - Warranty
AMW Enology and Viticulture SL guarantees the quality of its products and is committed to addressing any issues that may arise in accordance with applicable regulations. Bottles of wine are subject to proper storage conditions and the recommended consumption period for each product. - Data Protection
The personal data provided by the customer will be processed in accordance with our Privacy Policy, available on the website. The customer can exercise their rights of access, rectification, cancellation, and opposition by contacting info@albertomoya.wine. - Applicable Law and Jurisdiction
These General Terms and Conditions of Sale are governed by Spanish law. In case of a dispute, both parties agree to submit to the competent courts of Valencia, Spain, waiving any other jurisdiction that may apply.